All our delivery prices are currently quoted for the United Kingdom only. We are dedicated to providing the best service and prices to all of our customers. No matter your location, we shall always strive to provide you reliable, fast and affordable delivery.
All deliveries going to post code areas including but not limited to; PA, PH, DD, AB, IV, KW, BT will incur a surcharge even if your order is placed on the website. We will call you and discuss the surcharge and if you do not agree we reserve the right to cancel your full order and refund you.
Please contact us prior to ordering if you are located in following destinations: Isle Of Man/Wight, Scottish Highland, Hayling Island,Scottish and Channel Islands,Republic of Ireland, Northern Ireland, Portsea Island.
Please call our customer services department to enquire about the cost for delivery for locations not classed as within the UK Mainland or if you are unsure about anything. We're always here to help.
Small & Medium Packages
All small packaged items will be posted via FedEx, Evri, Royal Mail or XDP. Standard delivery is 3 to 7 working days not including the date of order. Express delivery is 2 to 4 working days (except for some items which are 1-3 working days) not including the date of order. Enjoy luxurious convenience at home or on the go, with your trusty tech allies delivered to your door within days
Standard Shipping Rates
£6.99 - Accessories, bath / basin wastes, Other small items
£8.99 - Taps. Mirrors, Shower Systems, Other accessories
£12.99 - Small Radiators
*Rates quoted may be subject to change without prior notice as our shipping partners do on occasion increase prices and/or add surcharges.
Large & Bulky Items
All large items such as Baths, Furniture, Shower Enclosures will be dispatched on a Pallet Freight Courier. Standard delivery is 3 to 7 working days not including the date of order. Express delivery is 2 to 4 working days not including the date of order. Please allow 1 extra working day as Pallet / Caged Pallet orders can take longer to process. The courier network which will be delivering your items will deliver to the nearest point of entry and will not deliver inside your home. It is the customers responsibility to dispose of any unwanted pallets.
It is also the customers responsibility to ensure help is available to remove items from the pallet and carry them safely into your property. These items are designed to help you transport and store large items from the comfort of your home with peace of mind that you are getting a quality product that is efficient and reliable.
The courier network will usually require a signature and may call the day prior to delivery to ensure someone will be home to accept delivery. They may also call on the day of delivery providing the customer with an estimated delivery time slot, however this is not guaranteed. If the customer refuses delivery, you will not be refunded for delivery to your address and a charge will be levied for return of the order to our distribution centre. We'll help you to stay organized and keep you informed with delivery confirmation to ensure that your order is delivered in a swift and timely manner.
Standard Shipping Rates
£24.99 - Basins (countertop, inset)
£29.99 - Furniture, Vanity Units, Tall units, Toilets,
£39.99 - Baths, Freestanding baths, Shower Doors/Enclosures,Trays
*Rates quoted may be subject to change without prior notice as our shipping partners do on occasion increase prices and/or add surcharges.
Plumbing & Installers
We suggest refraining from reserving any plumbing/installation services or engaging in any preparatory work until you have obtained all the items in your order and reviewed them. Bathroom Nation is not responsible for any tradesmen costs, indirect losses or damages in any form.
Missed Deliveries
If a delivery is scheduled and not received due to a customer's negligence, a redelivery fee will be charged and must be paid before the courier attempts re-delivery. Bathroom Nation does not take responsibility for missed deliveries, as customers are sent an email indicating their order is en-route. Typically, customers' orders will arrive within two or three business days of the notification email.
Refused Delivery
Once an order has been dispatched, the courier may call the customer prior to delivery of the order. In some instances it may not be possible for the courier to contact the customer prior to delivery and they may arrive without notice to make delivery of your goods. If the customer refuses to accept delivery either over the telephone or at the doorstep, Bathroom Nation reserve the right to levy a full delivery and collection charge for the order before a refund is provided. This is due to the fact the courier will charge us for a failed delivery and to return the order back to our warehouse. Although Bathroom Nation may only charge a maximum of £39.99 for pallet deliveries at the point of sale, the actual cost to us for delivery will vary and as such is absorbed into the cost of goods. However when the order is refused and the order has been returned to us, please note the charge for delivery & return will be the full amount we are billed from our courier. This can be up to £75+VAT one way so you are advised to be entirely sure to order correct items to avoid unnecessary charges.
Damaged Goods
If you have received an item which is damaged, please contact our Customer Care team. Read more about Damages on our Returns and Refunds page. Our Customer Care team is here for you, and we're happy to help ensure that you get the most out of your purchase.
We take the hassle out of shopping with our quick and easy delivery process. Let us help you get the home of your dreams safely and reliably, so you can enjoy your new space in no time.